Refund policy

Returns on perishable goods
Unfortunately we cannot accept returns on our perishable goods. Please get in touch if you have questions or concerns about your specific item. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To report an issue, you can contact us at support@simplynourished.nz.

Refunds
We will notify you once we’ve received and assessed your damage claim or issue. If approved, you’ll be automatically refunded on your original payment method within 10 business days.